Diane B., Union
October 15, 2017
I was in the middle of a sewerage mess on a Sunday afternoon. There was major flooding in my basement and sewerage coming up in my shower. Good Tidings responded very quickly and they sent out Adam. Adam did a terrific job! Not only did he clear my main sewer but he showed me how to maintain it and explained everything in detail. I asked him if there were any other parts needed on my washing machine and he recommended I replace my old rubber hoses with stainless steel ones that can be transferred to another machine in the future. He said it will prevent another flood from happening. He also spotted a rusted and leaking part also connected to my washer on the wall. He replaced that part with a solid brass part and instructed me to use the turn on/shut off valve when operating the washer. He even went so far as to tell me not to use Drano because it's bad for my pipes and recommended another cleaner that he had available and instructed me how to use it step by step. In addition to all this he answered some questions I had on my boiler which didn't include the reason for his visit. I am a senior citizen woman on a tight budget and Adam and his supervisor worked it out for me to pay in installments and gave me a special rate. Adam then ran all water devices in my entire house to ensure there were no further problems. He even ran my washer (the main cause of the flood) 3 times to make sure no issues remained. I am extremely happy with the service I received from Adam and Good Tidings. I would highly recommend them to anyone with a plumbing problem.
Eric N., Fanwood
October 13, 2017
Professional service all around from the dispatcher to the service technician. I was extremely impressed with how quickly they were able to get someone out to my home and repair the problem mid afternoon on a Saturday. This is my new go to company for all of my plumbing & heating/cooling needs. Thanks again to everyone on their wonderful staff.
Lorraine D., Cranford
October 09, 2017
Good Tidings; I highly recommend them for any plumbing and heating needs, they recently did work at my home. Steve M arrived on time and was very professional; friendly. Very knowledgeable in accessing my issue and resolving the problem. Very neat and clean. Thank you Good Tidings for your professionalism, I have been a customer for years and extremely happy with the service your team provides. Adam has been to my home on more than one occasion; very friendly and professional.
Susan F., Rahway
October 02, 2017
Good Tidings is always professional and I have had nothing but a positive experience with them. They conduct a thorough examination of the problem and offer several solutions that may be within your budget. I am a satisfied customer.
Manish J., Iselin
September 20, 2017
Steven did a wonderful job even in inclement weather. Best service and getting the work done just when needed, no delays. I would surely recommend Good Tidings for your heating cooling needs.
Bob P., Linden
September 11, 2017
Steven is a superb professional. We are extremely pleased with his kind and patient demeanor, integrity, expertise and thoroughness. He went to great lengths to explain the company's services and prices. Everything was upfront before work began. Steven explained our options and we did not feel any pressure to do more than was necessary. Once we agreed to the work that needed to be done, he explained all in detail. He went above an beyond what we expected. It is without hesitation that we give Steven and Good Tidings our highest recommendation!
John S., Linden
Joel has been to my house on two occasions and has provided excellent service on both visits. The first time was after a flood in the basement which led to a new water heater and installing a dump pump. While he and the crew were there I had them install a whole house water purification system and it was all done quickly and with expertise. This most recent visit was just for a toilet repair and it was handled as professionally and expertly as I could have wanted. Thank you, Joel, and Good Tidings.
Dave K., Springfield
September 03, 2017
We have had Good Tidings do 2 major repairs at our home and also at our church. They have been professional, polite, courteous and prompt in all their dealings with us. They live up to their estimates, were conscientious about our property, cleaned up well, communicated any problems promptly and most of all did high quality and thorough work. We will continue to us them for our needs going forward and cannot recommend them highly enough
Jen V., New Providence
August 30, 2017
Good Tidings is awesome. All the techs we have ever had are professional and break down the cost of everything before they ask if you want the work done or not. They have been servicing our house for years, even before we owned it. We "inherited" Good Tidings from my Pop who was a tough customer, so if they were good enough for my Pop, then they must be pretty great. And they are. We have had them do regular service on our AC/Heat/Plumbing as well as emergency repairs and just yesterday, a whole new AC system to replace our 22 year old one. They did a fabulous job- I cannot say enough about how great every tech is that we have ever had. We feel the pricing is worth the trust factor- I feel l they are honest and reasonable for our area. Whenever we have had an emergency, they get a tech to us the same day.
Connie D., Clark
August 23, 2017
Good Tidings provided a FIVE STAR experience from beginning to end. I was awestruck at the intelligence, teamwork, ingenuity, and strength that our team should while replacing two A/C units in a very tight space.
They were gracious and courteous to me, my elderly mom, my daughter, and our dogs. They educated us on what they were doing, so I didn't feel quite so out of the loop.
I am always appreciative of those who have skills that I don't! We felt cared about, and cared for, and every worker put in tremendous effort.
We would never hesitate to call Good Tidings for our plumbing, heating, and cooling needs. Best wishes and good health to all of you!
Connie B., Berkeley Heights
August 23, 2017
Good Tidings provided a FIVE STAR experience from beginning to end. I was awestruck at the intelligence, teamwork, ingenuity, and strength that our team should while replacing two A/C units in a very tight space. They were gracious and courteous to me, my elderly mom, my daughter, and our dogs. They educated us on what they were doing, so I didn't feel quite so out of the loop. I am always appreciative of those who have skills that I don't! We felt cared about, and cared for, and every worker put in tremendous effort. We would never hesitate to call Good Tidings for our plumbing, heating, and cooling needs. Best wishes and good health to all of you!
Rachel V., Green Village
Replace a 35 yr old Air Conditioner and Furnace. Steve helped us decide what we needed and we were glad he was not a high pressure salesman. The team that did the job (Adam M, Mike & Joel) arrived on time, didn't make a mess, They worked hard all day and got it done and took the trouble to make sure they explained the controls before they left. So far we are really please with the result. The Air Conditioner is a lot more effective and efficient than our old one. Hopefully when it gets cold we will be equally pleased with the furnace.
Mindy R., Clark
August 09, 2017
Good Tidings came through in a desperate plumbing situation. They were pleasant to speak to on the phone, sent a van & two staff within an hour, & both guys were honest, efficient, & troubleshooted like the pro's they were. The emergency could have cost us more than we liked but the price was reasonable for the work they did. I'd definitely call them again if something comes up!
Shannon M., Clinton
July 19, 2017
Good Tidings has supported us through a two summer AC ordeal, which ended last week with a total AC/furnace replacement for units that were only six years old. Throughout the process we were also tied into a home warranty program, which did cause complications. Steven M. was our main tech and we couldn't have asked for better service! That being said, every member of Good Tidings, whether in the office or in our home, was patient, accommodating, and 150% professional. They understood our concerns, frustrations, and overall goals and never did a hard sell on their products or services. Over the last two summers they were at our house easily a dozen times and with each visit came a smile and a willingness to assist us. We recommend Good Tidings to everyone and plan on using them for all future needs. I only wish I could give them more than five stars!
Robert O., Mountainside
July 19, 2017
Once again Good Tidings demonstrated their professionalism and customer service focus. Adam M. and the Good Tidings installation team installed an new carrier furnace/air conditioner on July 14, 2017. The installation was perfect including the new complicated duct work leading to the new furnace. When the installation was finished, my cellar was actually cleaner than it was before the Good Tidings team arrived!!!
Peter P., Cranford
July 18, 2017
Quality service without the wait. Can handle almost any plumbing problem. They truly look out for all their customers. Ive worked with David since 2002. He and his staff are great and trustworthy!
Nicole G., Scotch Plains
July 13, 2017
Steven M was great! We called on a Friday night because our AC was not working properly. From the very first call to the company, they were very nice and accommodating. Steven was at our house within a half hour and found the problem. We will definitely be using Good Tidings and Steven again!!!
Bob R., Rahway
July 10, 2017
Steven M was prompt, polite and did a wonderful job of cleaning our drain. If you have to use a plumber, I strongly encourage you to call Good Tidings. I cannot recommend any plumber other than them.
Sleak T.
July 05, 2017
Excellent service. Very honest and caring people. It was a very smooth experience from estimate to installation. Great thing is that they are open 24/7 and always respond promptly. Highly recommended!
Roy P., Union
June 28, 2017
I turned on my AC unit for the first time this season and found that it wasn’t blowing cool air. Good Tidings have been my servicer for years, I called and explained the issue. They were able to fit me in same day and was flexible to my time. The Tech Steven M. showed up on time and completed the work quickly. Steven kept me looped in and informed every step of the way and answered all of my questions with you hesitation. Thank you GT for everything and thank you Steven for being good at what you do.
Angelina F., Scotch Plains
Good Tidings was wonderful I called with a problem and they were at my door in 30 minutes. I was very happy that I called Good Tidings the gentlemen was very professional and fixed my problems and explained everything in detail to me I will recommend Good Tidings to my friends and relatives.
Annette W.
June 23, 2017
We called Good Tidings to help connect our natural gas grill to the hookup on our patio. We were having a backyard bbq for our daughter's first birthday and 24 hours before the party, we realized that the grill we had purchased could not connect to the patio hookup. Joe was out to our house within a couple of hours of our phone call to take a look at the situation. He was extremely helpful in explaining what we were going to need and let us know that even though they would need to pick up some parts that could guarantee that we would be set up for the bbq before noon the next day. Dan was able to come out the next day (Saturday) at 8am to get everything hooked up for the party. He was in and out in less than an hour. He totally saved the bbq! Everyone at Good Tidings was courteous, knowledgeable, and very professional. Will definitely use them again in the future!
James W., Warren
June 20, 2017
Adam M. and his colleagues (Mike & Joelle) were very professional and efficient in replacing our 4 ton air conditioning system and installing an air purification system. They were genuinely first rate and I would highly recommend Good Tidings for any and all air conditioning services. Thank you!
Laura S., Scotch Plains
July 12, 2017
It was a pleasure working with this company. It was done quickly and they did a great job. The whole team was friendly and professional. They worked with us to find a suitable package to fit our budget.
Kim O., Scotch Plains
Totally trust these guys (Joe M.) working on my AC unit. Very professional. Prompt and thorough.
Ken H., Scotch Plains
I always use Good Tidings because they advertise on Star-99.1FM and they are easily the best plumbers I've ever dealt with. This time Steve M came out to replace corroded drain pipes under the kitchen sink. As usual, his work was fast, clean, and efficient. And a work of art! Beautiful pipes, great workmanship. See you next time I need work done!
Kristina C., Bound Brook
May 25, 2017
Good Tidings installed a new furnace and air conditioning unit for us. Joe M., Steve P. and Erick were fantastic! They came over the day we called them (the 1st hot day of the year by the way), addressed the issue and gave us a few options with pricing to choose from. We decided to just replace both units, they got the permit right away and were at the house working the very next day! They did an amazing job and stayed until it was complete, made sure everything was working and that we didn't have any questions or concerns. They cleaned up everything as well. I think they even left it cleaner then they found it! My father has some health issues, so for them to help us out and get the job done so quickly meant everything to us. They even put in window AC units so we didn't have to deal with the heat while they were working! Joe M., Steve P. & Erick were very friendly, professional, knowledgeable and hard working! I am giving their names to everyone! I would definitely hire them for any plumbing, heating or air conditioning needs in the future. I wish I could give them more than 5 stars. Thanks guys, you definitely rock!!!
Alice C., Monroe
It is wonderful, to have found a company that performs up to their reputation. Good Tidings, has set a high standard for all involved. Every call is answered by a staff member who is invested in their company and its success. The technicians are knowledgeable, enriched by pleasant demeanor, and honesty. We have not been disappointed in using 'Good Tidings', nor will you.
Bob R., Rahway
May 15, 2017
Steven M was prompt, polite and did a wonderful job of cleaning our drain. If you have to use a plumber, I strongly encourage you to call Good Tidings. I cannot recommend any plumber other than them. Polite and professional. What more can you ask for?
Robert B., Scotch Plains
May 10, 2017
From Customer Service to all the techs that handled my new Carrier Central AC installation I can honestly say it was a first rate experience. Prompt, and courteous they took the time to explain all my options. The installation went very smooth. I will continue to use Good Tidings for all my Plumbing Heating and Cooling needs and recommend them as well. Thanks for a job well done !
Ali B., Bridgewater
May 01, 2017
This is a great company..from the first phone call until completion of the job they provided nothing but excellent, professional and courteous service. They even called with updates to their arrival time..which was very appreciated. My technician..Joe M, listened to my issues, explaining all payment options available and giving a detailed explanation of the work needed before beginning. He then worked diligently and professionally, explaining all to me. Upon completion of the job he patiently answered any and all questions assuring I understood all the functioning of everything. He showed me exactly what was done and how all worked. Joe M then cleaned all up and took any trash away. I was very pleased with him and his work and I can feel confident in recommending this company.
Kuldip M., Hillsborough
April 26, 2017
Furnace installation was easy and smooth.
Lou C., Fanwood
April 22, 2017
Steven M was fantastic! He was very knowledgeable and extremely helpful. It is easy to deal with a company that has folks like Steven M. working for them! Bravo!
Debbie J., Metuchen
Steven was extremely helpful. He is a great asset to your company. We have been so uncomfortable all day but he made the wait worth while by his friendly manner. Steven is definitely a keeper! I will recommend your company to others. Thanks!
Emmanuel C.
April 18, 2017
first time dealing with them and its been effortless, no pressure tactics involved, accommodating and above all showing professionalism
Gail, Middlesex
November 03, 2016
I received excellent service everyone did a great job. They were neat, clean and fixed everything perfectly! I can always count on Good Tidings!
Joy L., Westfield
November 28, 2016
I've been using Good Tidings for 9 years, they make it very easy to set an appointment with them, they're always clean and punctual!
Irene W., Fanwood
December 26, 2016
I use Good Tidings because they answer the phone right away, there is no answering service, they are clean and prompt and provide 5 Star Service!
John G., Westfield
April 13, 2017
I reached out to the Good Tidings team in the morning via the internet. I quickly received a call back and had something scheduled for later in the day. The gentleman, Joe M, came on time and was friendly. We went over what I needed and I was provided options that were explained to me. Every question I had was answered. The work product was professional and well done. I think Joe M did a fantastic job. Good work!
Marjorie K., Union
Steve M was great. Stuck with the job until he figured out why the furnace had gone off. He is smart, capable and was a pleasure to deal with. First class!
Tiffany J., South Plainfield
Good Tidings, great team and process. Each Team Member was professional and knowledgeable of process..Each time service was rendered for installation of new broiler , from Sales team to techs everyone was friendly first and foremost..Quality product.. Good tidings absolutely know their calling.. too whom much is given much is required and they answered the call.. If your looking for quality service and a family oriented business to deliver, I highly recommended Good Tidings.
Tiffany J., South Plainfield
April 03, 2017
Good Tidings, great team and process. Each Team Member was professional and knowledgeable of process..Each time service was rendered for installation of new broiler , from Sales team to techs everyone was friendly first and formost..Quality product.. Good tidings absolutely know their calling.. too whom much is given much is required and they answered the call.. If your looking for quality service and a family oriented business to deliver, I highly recommended Good Tidings.
Heather S.
April 01, 2017
Good Tidings recently came to my home to install a new boiler. From the moment I got on the phone with them I knew I selected the right company. Excellent customer service and easy scheduling pinpointed to the time I needed, not an outrageously long window of time.
The technician explained the process in clear terms and explained the pricing honestly, so I could see my options. No high pressured sales tactics, recommendations or suggestions to purchase unnecessary products or additional equipment from them.
As promised, the work was completely quickly, quietly and cleanly! I can honestly say I am a satisfied customer and will not seek services from another company. The technicians were friendly and started working immediately.
I will continue to use Good Tidings again in the future as they were so honest, upfront and friendly from the start. Good Tidings offers what many other companies won't; fair pricing, professional knowledgeable technicians (who clean up when they leave), great customer service, and they show up on time.
Thank you Good Tidings for your great service you have gained a customer!
Jonathan G., Westfield
I reached out to the Good Tidings team in the morning via the internet. I quickly received a call back and had something scheduled for later in the day. The gentleman, Joe M, came on time and was friendly. We went over what I needed and I was provided options that were explained to me. Every question I had was answered. The work product was professional and well done. I think Joe M did a fantastic job. Good work!
Natalie S.
March 20, 2017
Steven M came out for a house call after hours to fix our heat. He was prompt, knowledgeable, and did not make a mess. Good Tidings were also very easy to work with. We recommend them!
Peter P., Basking Ridge
March 15, 2017
I called late last night because my heat went out. They sent out Joe first thing in the morning at 7 during the big snow storm even though it was a state of emergency. Joe diagnosed my problem and gave me options to repair the problem. He had the part on his truck and got my heat up and running! I would recommend them to anyone!
Krystalle N., Dunellen
February 20, 2017
I have read the reviews that Good Tidings can be "over priced." However, if you've ever had a massive plumbing emergency, don't you wish you just splurged to get the best? And to be honest, Good Tidings IS the best. I've had multiple plumbers at our house. They have not only fixed our issues, but it ALL of their work has lasted because they are quality technicians! I have had Steven M. AND Jamie come to do massive jobs at my house and they have remained informative, professional and personable throughout each visit. Whether it's Steven replacing my toilet in 2 hours (impressive). Or Jaime unclogging my main line on New Year's Eve...yes, I said New Years Eve...I cannot say enough about this company and their workers. I will be a loyal customer for now and years to come. Thank you Good Tidings!!
Schuyler Q., Westfield
February 16, 2017
Joe was thorough, neat and got the job done correctly. It was a pleasure to have him install a new sump pump.
Heather S.
February 02, 2017
Good Tidings recently came to my home to install a new boiler. From the moment I got on the phone with them I knew I selected the right company. Excellent customer service and easy scheduling pinpointed to the time I needed, not an outrageously long window of time.
The technician explained the process in clear terms and explained the pricing honestly, so I could see my options. No high pressured sales tactics, recommendations or suggestions to purchase unnecessary products or additional equipment from them.
As promised, the work was completely quickly, quietly and cleanly! I can honestly say I am a satisfied customer and will not seek services from another company. The technicians were friendly and started working immediately.
I will continue to use Good Tidings again in the future as they were so honest, upfront and friendly from the start. Good Tidings offers what many other companies won't; fair pricing, professional knowledgeable technicians (who clean up when they leave), great customer service, and they show up on time.
Thank you Good Tidings for your great service you have gained a customer!
Kyungsak B., Westfield
January 25, 2017
Joe was friendly, professional and customer centric (i.e. providing options to choose from, advices, and cleanup after installation). Thoroughly inspected after installation to make sure everything works fine.
Michael J.
I found Joe M. to be very professional,clean and honest. I would highly recommend good tidings to friends
Sylvia H., Scotch Plains
December 27, 2017
Steven was a blessing to me and my Father. His professionalism and service is always outstanding. He respect for my Father (94 years young) was so appreciated. We have never had to call Good Tidings to come back to correct any of the work. Steve and all of the repairmen are great and they represent Good Tidings well. Thank you again for outstanding service.
Janelle L., Union
This is my fourth time having a Good Tidings technician out to my home and it certainly will not be the last! :-) I've had Steven M., Justin B. (twice), and this time Joe M. come out whether it was for a repair or estimate. As always, the technician was very professional, courteous, and neat while working. I'm having an outdoor gas line installed for my natural gas grill and Joe M. started the actual installation process for me (because of township regulations this is a multi-step process). At this point I feel very comfortable and confident in their work and I trust that they will do an honest job. So much so that I was able to take a much needed nap inside while Joe M. worked outside on the gas line (Yes! My comfort is your calling-lol!). Before he left, Joe M. called the office and ensured that they would organize the next step for following township guidelines for me. This was just another way to show their reliability. Thanks Good Tidings! :-)
Mary M., Edison
Wonderful experience with Good Tidings.Had two plumbing problems. GT took care of both. I was very impressed with Steven M. He explained everything and gave me four pricing options.Steven left my bathroom cleaner than when he came. REALLY.Also he is one of their night shift plumbers!!.Same day service or same NIGHT service. You don't have to wait days for help. They are 24-7!! My third experience with this co.Thanks again Steven M.☺☺
Carl G.,
August 01, 2016
Woke up at 5am freezing on a Sunday morning and they were able to come within only a few hours.
Technician who arrived, Steven M. was very thorough while inspecting the boiler and he was able to get my heat back on very quickly and was very kind and gracious the entire time he was working. I wouldn't use anybody else going forward and highly recommend them to anyone in the Clark/Westfield area. Top notch service and very fair in their pricing.
Gladys P., Westfield
July 01, 2016
Good Tidings replaced our air conditioner system. They initially installed a temporary motor and blower to save us from the heat. Then they ordered the correct parts and installed them at no extra charge. They did an excellent job.
Steven C., Rahway
We came home to the basement flooded with sewage water. The house stunk! We called good tidings and Steven showed up at our door! He was there till 11:30 at night and fixed our main sewer line. He came, he saw, he conquered the mess! Thank you!
Chris P., Rahway
My wife and I needed to have plumbing work done in out basement and shower. The technician came over and examined everything. He gave us numerous options at various price levels to fit our budget. After we made our decision, Steven dove right in and took care of the worst problem first. As it took quite some time to complete, and it was late, he came back the next morning to do part B of the work. He was professional, efficient, and very courteous. When he finished, he left all areas he worked in clean and put back together. I would have no problem recommending Good Tidings to friends and family.
Multiple Clogs. It’s very common to have clogs in your pipes every now and then. Most of these clogs can be cleared with chemical pipe cleaners. However, if you notice that there tends to be multiple clogs in your home, it may be time to call for plumbing services. Not only are the chemicals in pipe cleaners harmful to your pipes when they are used too often, but also something more serious could be happening. Multiple clogs could indicate that there is a problem with your sewer system.
- Tom S., Roselle Park
- Leslie V., Union
